Part 01: Duke Kunshan University: A Gem of Sino-Foreign Educational Cooperation

Established in 2013 by Duke University, Wuhan University, and the Kunshan Municipal Government, Duke Kunshan University (DKU) is situated in the picturesque Yangcheng Lake Science Park in Kunshan, Jiangsu Province, covering an area of 330,000 square meters. The campus is set amidst beautiful natural wetlands and is the first in China to achieve the LEED (Leadership in Energy and Environmental Design) certification for the entire project. The DKU campus integrates elements from both Duke University and Wuhan University, as well as traditional Jiangnan water town features, blending Chinese and American architectural styles and embodying the beauty of cultural fusion.

DKU aims to be a comprehensive, research-oriented, elite, and international university, distinguished by its liberal arts undergraduate education and interdisciplinary graduate programs. It offers a diverse and international learning and exchange environment for students from around the world. The university effectively combines high-quality educational resources from China and the United States, employing advanced global teaching methods to provide innovative, interdisciplinary courses. World-class campus facilities and resources, including an environmentally designed, richly stocked library and a comprehensive sports complex with a swimming pool, basketball courts, taekwondo hall, and squash courts, provide abundant academic and leisure spaces for faculty, staff, and students.

Part 02: Professional Cleaning: Trustlink Collaborates with Duke Kunshan University

Since 2015, Trustlink has established a close cooperative relationship with Duke Kunshan University. Over the past nine years, Trustlink has provided high-quality campus cleaning services for this international institution with its professional service team and excellent service quality.

Trustlink's comprehensive cleaning services cover every corner of Duke Kunshan University, including teaching buildings, dormitory areas, laboratories, and over 20 specialized sports venues. The cleaning staff perform thorough cleaning, maintenance, and routine inspections at each location according to schedule and regulations, ensuring cleanliness and tidiness in every corner. Additionally, the service team adjusts cleaning frequency and methods based on seasonal and weather changes to maintain a clean and hygienic environment.

Beyond daily cleaning, Trustlink also undertakes the setup for school events and the cleaning management of the campus conference center hotel. The on-site service team prepares venues and transports items according to the school's event requirements to ensure the smooth running of conferences and events. For the campus hotel, Trustlink provides room cleaning, linen laundry, and management services adhering to international four-star hotel standards, offering a comfortable and clean accommodation environment for various domestic and international conference attendees.

Part 03: Service Upgrades: Comprehensive Campus Environment and Event Support

To meet Duke Kunshan University's international needs, Trustlink has fully upgraded its cleaning services. Firstly, the service team established standardized job processes and high-standard LOP (service standard operating procedures) and training mechanisms. Through rigorous selection and training, DKU's campus service team members possess high professional skills and service awareness. Secondly, Trustlink has developed a responsive emergency response mechanism and collaborative work capability. In the event of emergencies or sudden incidents on campus, Trustlink's emergency team responds quickly and takes measures to address the situation.

Moreover, Trustlink has developed specialized service plans for large events and special periods such as winter and summer vacations. During major events, Trustlink arranges site preparation and cleaning work in advance to ensure the cleanliness and orderliness of the event venue. During vacation periods, Trustlink flexibly adjusts service times and staff allocation based on the school's actual situation, ensuring campus cleanliness and safety.

Part 04: Remarkable Achievements: Trustlink Receives High Praise from Duke Kunshan University

In its collaboration with Duke Kunshan University, Trustlink has earned high recognition from clients for its quality service and professional team. Faculty and students at the university have praised Trustlink's cleaning services, saying, "Duke's cleaning is half the battle won." This is not only an affirmation of Trustlink's services but also a recognition of its professional standards and service quality.

Looking ahead, Trustlink will continue to uphold the philosophy of "service makes us better together," advancing hand in hand with Duke Kunshan University. Trustlink will continuously improve service quality and professional standards to create a more comfortable, clean, and safe campus environment for Duke Kunshan University.